Shipping & Delivery Policy

Free Shipping Terms

• No minimum order value required for free shipping
• Applicable on all products available in our catalog
• Delivery timeline remains standard as per our delivery policy
• Free shipping may be withdrawn during high-demand periods
• Address verification required for free shipping eligibility

Order Processing Timeline

Our streamlined delivery process ensures quick and secure delivery:

• Order confirmation within 30 minutes of placement
• Quality check and packaging: 2-4 hours
• Handover to delivery partner: Same day if ordered before 2 PM
• Standard delivery time: 24-48 hours within Srinagar

Delivery Verification

For your security, we follow a strict delivery verification process:

• OTP verification might be required at the time of delivery
• Photo ID proof might be required for high-value devices
• Device condition verification in your presence
• Option to refuse delivery if package appears tampered

Delivery Partners

We work with trusted delivery partners to ensure:

• Professional and trained delivery personnel
• Secure handling of high-value devices
• Insured shipping for all deliveries

Delivery Restrictions

• Delivery available only at registered residential/office addresses
• No delivery to P.O. boxes or temporary addresses
• Specific time-slot delivery available on request (additional charges may apply)
• Delivery might be delayed during adverse weather conditions
• Some areas might have restricted delivery timing due to local regulations

Failed Delivery

In case of failed delivery attempts:

• Maximum of 3 delivery attempts will be made
• Rescheduling available through our app or customer support
• Order will be returned to our facility after 3 failed attempts
• Refund will be processed as per our refund policy
• Additional delivery charges may apply for rescheduling